Terms & Condition

Terms & Conditions

Welcome to whimsy.sg (the “Website”), operated by Whimsy World Pte. Ltd. (“Company”, “we”, “our”, or “us”). By accessing or using our Website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our Website or services.

  1. General

By accessing whimsy.sg, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, please do not use this Website.

We reserve the right to modify these Terms at any time. Your continued use of the Website constitutes your acceptance of any updates.

  1. Products and Services

Whimsy World offers a range of stationery, toys, and creative supplies for children aged 3 to 18. All product descriptions, prices, and availability are subject to change without notice.

We reserve the right to:

  • Limit the quantities of any products or services.
  • Refuse or cancel any order at our discretion.
  • Decline refunds or exchanges due to change of mind.

All sales are final, non-refundable, and non-exchangeable unless otherwise required by law.

  1. Orders and Payments
  • All prices are listed in Singapore Dollars (SGD) and include GST where applicable.
  • By placing an order, you confirm that:
    • All information provided is accurate and complete.
    • You are authorised to use the payment method provided.

We accept payment via:

  • Credit Card
  • PayNow / PayLah
  1. Shipping and Delivery

We aim to process and ship orders within 3 business days. Delivery times may vary depending on demand and location.

For assistance with your order, please contact us at: info@whimsy.sg.

  1. Intellectual Property

All content on whimsy.sg, including text, graphics, logos, images, and designs, are the property of Whimsy World Pte. Ltd. and protected by intellectual property laws. You may not copy, reproduce, or distribute any content without our written permission.

  1. User Conduct

You agree not to use this Website for any unlawful or harmful activities, including but not limited to:

  • Uploading viruses or malicious code
  • Attempting unauthorized access to our systems
  • Violating any applicable local or international laws
  1. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

  1. Limitation of Liability

Whimsy World will not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Website or products, even if we have been advised of the possibility of such damages.

  1. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Republic of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

  1. Updates and Site Availability

We may update or change content on the Website at any time. We are not obligated to keep information current and may suspend or restrict access to any part of the Website without notice.

We may also refuse access to the Website or terminate your use at any time without notice if you violate these Terms.

If we make changes to these Terms, we will post the updated version here. Your continued use of the Website indicates your acceptance of the revised Terms.

  1. Privacy Policy

These Terms incorporate our Privacy Policy, which may be updated from time to time. Please review it regularly.